Choosing a surgeon is an important decision, and we understand that. Our patients have graciously shared their experience with Dallas Surgical Arts and we wanted to highlight those reviews to help other future patients with their decision to have surgery! Please note that all testimonials are from real patients who were not compensated for their words, and full versions of these reviews can be found on our Google page.
Real Patient Reviews of Dallas Surgical Arts
"Dr. Randy LISTENS to his patients! He is one of the kindest doctors I have ever met and he’s all about patient care and serving them. I was never nervous about my eyelid surgery; I know he is a gifted surgeon and pays attention to the smallest details. As an African American he understands about dark pigment and how to work with it. My eyelid surgery turned out beautiful and I’m thrilled with the results. His staff is always professional and will do everything in their power to accommodate scheduling or services. Thank you Dr. Randy for the years of care!"
-Charletta
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"My son recently required jaw surgery after being hit in the face with a baseball. Dr. Sanovich was referred to us by a family friend, and I cannot say enough wonderful things about him and his team. From the very first office visit, we felt completely supported and reassured. Every question my son had was answered with compassion and professionalism, giving him the confidence and peace of mind he needed before surgery. On the day of the procedure, Dr. Sanovich took the time to sit with me and my husband at the hospital and walk us through the healing process step-by-step. His clear explanation of what to expect during each stage of recovery brought us so much comfort during an incredibly stressful time.
What began as a frightening experience quickly turned into one filled with trust and relief, thanks to the immediate care, communication, and support from Dr. Sanovich and his entire team. If you’re considering jaw surgery, I highly recommend Dr. Sanovich. He is not only an exceptional surgeon but also a truly compassionate professional who, along with his team, makes a meaningful difference in the lives of his patients and their families."
-Mary
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"Dr. Randy and his entire team are phenomenal. From my very first consult through post-operative care, the experience has been unlike anything I’ve had before. My jaw journey began in 2019, long before I knew about Dr. Randy. Unfortunately, that meant three failed surgeries—a bilateral arthroplasty (twice), and then a botched total joint replacement with a LeFort I. Eventually, a fellow patient told me about Dallas Surgical Arts, and by that point I knew something was seriously wrong. I’d been living in debilitating pain that no medication, injection, or PT could touch. My third surgery had left one side of my face lower than the other, my eyebrow paralyzed, and my quality of life completely devastated. I lost my joy, my confidence, and even had to close my very successful business. The pain had simply become too much to bear.
By the time I met Dr. Randy, I was desperate but determined. Going in for a fourth operation was terrifying, but the possibility of relief and a whole lot of faith pushed us forward. Just shy of a year after that TJR and LeFort I, my husband and I made the trip from Northeast Florida to Texas. From the very first appointment, I knew we were in the right place. The consultation was smooth, compassionate, and thorough. Within minutes, Dr. Randy suspected a non-union and potential additional complications, though we wouldn’t know the full extent until surgery.
Fast-forward to October 2, 2025: the plan was a total revision, upper blepharoplasty, and a brow lift. When I woke up, my husband told me the news… we had been right. A complete non-union… and more. The weight that lifted off my chest in that moment is something I’ll never forget. To know the pain I’d endured for years was REAL, and not something “in my head,” was indescribable. But here’s where everything turns around. I came out of that surgery with more hope than I’ve had in years. My joints were stable. My plates were no longer loose. I could taste again. And by some miracle (one no one can explain), the paralysis in my eyebrow resolved. Praise God. One thing I deeply appreciate is that Dr. Randy understands aesthetics are just as important as the mechanics. I’m now eight weeks post-op, no longer reliant on prescription pain meds or Goody powders around the clock, and I finally have my self-esteem back. I’m already putting things in motion to return to work this spring. Looking at me now, you would never know the hell I’ve been through, the scars are barely visible. Week by week, the progress amazes me.
If you’ve made it this far into my review, I hope you feel a glimmer of hope because there is hope for those of us dealing with these jaw issues. But I also hope my story encourages you to choose a surgeon who is not only skilled, but truly invested in your quality of life."
-Brandy
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"Fantastic experience with wisdom teeth removal. Staff was great. It was efficient, almost no pain. They explained everything and took great care in follow up. You can tell they really care about their patients."
-Liz
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"I recently underwent double jaw surgery at Dallas Surgical Arts. Dr. Randy Sanovich and his team did an amazing job with both the surgery itself and preparing me for the procedure. I felt supported every step of the way and I love the results!! Highly recommend!"
-Kadee
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"I had mandible shaving(jaw) and genioplasty(chin) with Dr. Randy in 2023, and my recovery went smoothly from start to finish. (The recovery and follow up checkup took 6 months to a year) Dr. Randy and his team made me feel completely at ease throughout the entire process. The results look natural and balanced, and I’m very happy with how everything turned out. And I felt more confident now and was able to go on dates...
Since then, I’ve also had a few masseter Botox sessions with him. He’s always professional, friendly, and clearly skilled at what he does. His front desk staff is always welcoming, and somehow recognize me the moment I walk in, even before I say my name. The nurse who checks in before Dr. Randy always takes the time to chat and makes each visit feel comfortable and personal. I also appreciate that the clinic consistently takes post-procedure photos to carefully track progress, which shows how thorough and detail-oriented they are.
Overall, every visit feels organized, professional, and genuinely caring. I trust Dr. Randy and his team completely and look forward to continuing my treatments with them."
-Chester
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"I had jaw surgery with Dr. Sanovich, and I cannot say enough wonderful things about him and his incredible team. From my very first consultation, I felt completely supported and reassured. Every question I had was answered with patience, compassion, and professionalism, giving me total confidence going into surgery. They also provided a helpful overview of the healing process, which truly helped me know what to expect at each stage of recovery.
The entire experience has been life-changing. One year later, my face looks balanced and natural, and my smile receives constant compliments. Friends and family immediately noticed the positive change, and I feel more confident than ever.
What truly sets Dr. Sanovich’s office apart is the genuine care they provide. Since my family couldn’t travel from out of town, the team personally visited me the next day after surgery to check on me — something I’ll never forget. They also helped with hotel arrangements, which made everything so much easier as an out-of-town patient. A special thank-you to Emily, whose kindness and patience made such a difference throughout my journey.
If you’re considering jaw surgery, I wholeheartedly recommend Dr. Sanovich. He is not only an outstanding surgeon but also a compassionate professional who, along with his team, truly changes lives."
-Norah
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"I was suffering with constant pain from TMJ and my terribly misaligned jaws! I was referred to Dr. Sanovich and my life has been changed! I had upper and lower jaw surgery at the same time and was shocked at how easy Dr. Sanovich made the recovery! I was out of pain as soon as I woke up from surgery! I really feel like a new woman at the age of 60!! I highly recommend this practice for jaw surgery or any type of facial surgery. Thank you all at Dallas Surgical Arts!"
-Sharon
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"I have been coming to this office for at least 4 years to see Dr. R Sanovich so he can keep an eye on my Right jaw joint replacement that I had done 9 years ago in another state. He was kind enough to make sure it stayed healthy. Well, this year it was time for my Left side to be done. He, Emily and the rest of the office staff are amazing and have helped me through the whole process. From the pre-op appointments to the post-op appointments, everything has been really awesome and on track! I am only at a little over 6 weeks post-op from the surgery and I have minor pain (muscle pain from eating too much.lol) and my range of motion is almost to where I started before the surgery and I am not even half way to being totally healed. It's for sure a success!! I would totally recommend Dr. Sanovich and the office if you need to get a jaw joint replacement!! I will have to post another update in a year :). Thank you so much to them!!"
-Stacey
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"I had double jaw surgery aka orthognathic surgery with a different, local jaw surgeon...and I needed to have a revision or rather, a complete re-do. I went to multiple consultations with lots of different jaw surgeons and all but 2 turned me away because I had bicortical screws from my first surgery. They are difficult/time consuming to remove and a lot of surgeons just won't do it or don't have the skill to do it. Dr. Randy was the first one to say it could be done and he was willing to. Another surgeon I saw after Dr. Randy Sanovich also said he could do it, and that surgeon was in network with my insurance but I chose to go with Dr. Randy because of how he treated me. He is so kind and compassionate, non-judgemental, he seemed to truly understand how devastating it was for me to feel like I needed surgery again. He was incredibly informative and never brushed aside any of my questions...
Dr. Randy was honest the entire time, and he was excellent with my pain management as well. His surgical team was so respectul and personable, they took special care with me because of my tendancy to faint when I'm getting poked with a needle, and they made sure I had anti-nausea medication since I'd thrown up after anesthesia before, they paid attention to every detail of my needs. His office staff is always so kind and personable, I truly can't say enough good things about my experience there.
I also feel like, considering the massive surgery I had and what other surgeons across the country charge for the same surgery, the pricing was extremely fair. They really care about their patients and I would recommend them to anyone needing orthagnathic surgery, revision jaw surgery, or any facial plastic surgery. You will be treated so well and you will have an incredibly skilled surgeon. I'm almost disappointed that I'm nearing the end of my surgery journey because I enjoy the people at this office and I will miss them. Thank you Dr. Randy and team, so much."
-Michelle
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"Dr. Sanovich truly changed my life. I can’t put into words how grateful I am for Dr. Sanovich and his team. After living with TMJ issues for years, I had bilateral TMJ joint replacement surgery with him — and it was the best decision I’ve ever made. I feel absolutely amazing. It completely changed my quality of life, and my bite and smile are perfect.
Dr. Sanovich is an incredible surgeon and a genuinely kind, compassionate person. He made me feel understood and cared for every step of the way. His skill and attention to detail are unmatched — but what stands out even more is how much he truly cares about his patients’ well-being.
Emily and the rest of the team were amazing, too. They made the process so much easier and were always there when I needed reassurance or had questions. I honestly don’t know what I would have done without Dr. Sanovich. I’m beyond thankful for the care, expertise, and support he and his team gave me... they gave me my life back."
-Trent
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Meet with Cosmetic Surgeon in Dallas Dr. Randy Sanovich
Still not convinced? We would love to see you in office to answer any questions and to give you a tour of our office! Contact us today to learn more or to schedule!